Group: Lucid Mobile

Where do I get support for Lucid?

By Matt

If you have a question about a product submit a support ticket via the ‘MY ACCOUNT’ page. Or if you need help or think you’ve found a problem with your product first check: That you have the latest Java Runtime Environment installed. See the System Requirements for more details on obtaining the Java Runtime Environment.…

What are the system requirements for Lucid?

By Matt

Lucid Builder The Lucid Builder requires the Java Runtime Environment (JRE) to work. Java enables the Lucid Builder to run on any operating system that’s supports the JRE. E.g. Windows, OSX, Linux and Solaris. There are two JRE’s to choose from: Oracle Java – Requires a licence, but free to download from https://www.java.com; Or; OpenJDK…

Is the artwork component a mandatory requirement for publication?

By Matt

Yes, every app submitted to the App Stores requires a minimum set of graphics. These include splash screens, listing graphics and icons. These are used to identify the app on the device and in the App stores. All artwork must meet the design and technical guidelines outlined by Google and Apple, if it is to…

Can I try my key app before it is made public?

By Matt

Yes. Your key app can be lodged on the Google and Apple App Store as beta edition prior to release. This allows you and any authorized colleagues to be registered and granted access to the app, so it can be installed and tested. This process also has the advantage of capturing any feedback during the…