If you have a question about a product submit a support ticket via the ‘MY ACCOUNT’ page. Or if you need help or think you’ve found a problem with your product first check: That you have the latest Java Runtime Environment installed. See the System Requirements for more details on obtaining the Java Runtime Environment.…
Lucid Builder The Lucid Builder requires the Java Runtime Environment (JRE) to work. Java enables the Lucid Builder to run on any operating system that’s supports the JRE. E.g. Windows, OSX, Linux and Solaris. There are two JRE’s to choose from: Oracle Java – Requires a licence, but free to download from https://www.java.com; Or; OpenJDK…
Yes, every app submitted to the App Stores requires a minimum set of graphics. These include splash screens, listing graphics and icons. These are used to identify the app on the device and in the App stores. All artwork must meet the design and technical guidelines outlined by Google and Apple, if it is to…
Yes. Your key app can be lodged on the Google and Apple App Store as beta edition prior to release. This allows you and any authorized colleagues to be registered and granted access to the app, so it can be installed and tested. This process also has the advantage of capturing any feedback during the…
There are no inherent limits to the size key you develop for an app but Google and Apple impose an overall size limit on the app package size. Currently this is set at 2GB. Normally this is plenty big enough for most keys. The Lucid mobile app itself is only 2-3MB in size and most…