Manual registration and activation procedure
If for any reason the automatic activation of Lucid fails, the following outlines the manual activation procedure:
- Ensure you have filled out the registration dialog with the same details as your licence. I.e. Same name, email address and serial number.
- When attempting to activate your licence will create a registration file. This file can be sent to the Lucid support staff who can manually activate your licence. The registration file can be found:
Windows: C:\users\<your username>\.lucid\
OSX/Linux: <your home folder>\.lucid\
Lucid v4 the registration file will be called ‘LucidBuilder4.registration‘; Lucid v3.x the file is named ‘Lucid_Builder.registration‘.
- Email this file, along with any error details you received when the automatic activation attempt failed, to [email protected].